Office Coffee Has Changed – Your Customers Have Too
In today’s office environment, expectations for service providers have skyrocketed. Office managers don’t just want prompt deliveries and good coffee – they expect visibility, flexibility, and self-service tools that give them control and peace of mind.
That’s why leading OCS operators are investing in customer portals – not just for convenience, but as a strategic advantage.
What a Great Customer Portal Should Do
A customer portal tailored for office coffee clients should:
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Show past orders and invoices
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Allow easy reorders or product updates
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Track delivery and service ticket statuses
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Offer clear visibility into consumption trends
This isn’t just about saving your staff time. It’s about building trust and long-term customer loyalty.
How AveriGo Helps
The AveriGo Customer Portal gives your clients exactly what they need – without adding complexity to your operations:
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Real-time view of delivery history
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On-demand order placement from curated product lists
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Ability to log service issues and track status
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Self-serve reporting to spot usage trends and optimize product selection
With AveriGo, you’re not just delivering coffee. You’re delivering a premium experience that’s modern, transparent, and easy to love.
Customer Portal = Customer Retention
Operators using customer-facing tools often see higher retention rates, fewer support calls, and more upsell opportunities. When clients have visibility, they stay engaged – and loyal.
Ready to deliver a modern customer experience? Give your office clients the visibility and control they expect – without increasing your team’s workload. Book a demo of the AveriGo Customer Portal today and see how easy it is to retain and grow your client base.