Due to an issue in v2.8 of the app, some users may not be able to use the “Forgot Password?” link to reset their passwords. Update to v2.8.4 (iOS) or v2.8.2 (Android) if you encounter this issue. If you have forgotten the email or phone number you used to sign up, send us an email at firstname.lastname@example.org.
Some iPhones may display a “No Internet Connection” message, or may not recognize the nearby market, even when the phone has a good WiFi or cellular connection to the Internet (i.e. other apps are able to connect). Update your app to the latest version – Version 2.8.4. If you are still having issues after the update, send us a message.
During Check-Out, DO NOT CLOSE THE APP until you receive a confirmation message saying that your payment has been processed.